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Privacy Policy (UK and GDPR)

Last updated: February 10, 2026

Daisy's Podiatry Clinic (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, [website URL], or interact with us online.

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We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are (Data Controller)

For the purposes of data protection law, the data controller is:

Daisy's Podiatry Clinic
Email: daisyhodgetts@gmail.com
Phone: 07496 161771

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2. Personal Data We Collect

We may collect and process the following personal data:

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a) Information You Provide

  • Name

  • Email address

  • Telephone number

  • Appointment requests or enquiry details

  • Any information you submit through contact or booking forms

 

b) Health Data (Special Category Data)

If you choose to provide medical or health-related information, this is treated as special category data under UK GDPR and handled with extra care.

 

c) Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

This data is collected via cookies and analytics tools.

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3. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

  • Consent – when you submit a contact form or agree to cookies

  • Contract – to provide podiatry services or manage appointments

  • Legal obligation – to comply with healthcare and regulatory requirements

  • Vital interests – where necessary for health or safety

  • Legitimate interests – to operate and improve our website and services

For health data, we process it under:

  • Explicit consent, and

  • Provision of healthcare and treatment

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4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and appointment requests

  • Provide podiatry and foot health services

  • Communicate with you about your care

  • Improve our website and services

  • Meet legal, regulatory, and professional obligations

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5. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Trusted service providers (e.g. website hosting, appointment systems)

  • Healthcare professionals involved in your care (where appropriate)

  • Regulatory or legal authorities when required by law

All third parties are required to keep your data secure and confidential.

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6. Cookies and Analytics

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyse website usage

  • Improve user experience

You can manage or disable cookies through your browser settings. ​

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7. Data Retention

We retain personal data only for as long as necessary:

  • To provide healthcare services

  • To meet legal and regulatory requirements

  • In line with NHS and professional record-keeping guidelines​

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8. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. However, no online system is completely secure.

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9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (where legally permitted)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

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10. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

We encourage you to contact us first so we can address your concerns.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

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12. Children’s Data

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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